When you're elbow-deep in a panel, we answer the phone.
Frontier Reception is human phone support for electrical contractors. When you're mid-troubleshoot, pulling wire in a crawlspace, or your one office person is buried, a trained receptionist answers in your shop's name — books the service call, captures the panel-upgrade or generator lead, and routes the “I smell something burning” call exactly the way you decide.
Starts at $325/mo · billed on the calls we handle, never per minute
Your callers should hear a person — not a script-reader, not a bot, not a call center.
A calm, trained extension of your front desk.
- Real receptionists, following your instructions
- Your greeting, your tone, your rules
- Documented call notes and intake questions
- Urgent calls routed the way you decide
An AI receptionist or a generic call center.
- Not an automated voice or chat bot
- Not a high-volume call floor reading scripts
- Not a replacement for your team — a support for it
- No headset clichés, no scripts read at your callers
The first electrician to answer usually wins the job.
You're on a job all day — in a panel, on a lift, or heads-down on a troubleshoot you can't walk away from. That's exactly when the estimate calls and the “half my power is out” calls stack up, and most of those callers won't leave a voicemail. They dial the next shop. Here's what a real person answering changes.
Panel upgrades and generator installs don't go to voicemail
A 200-amp service upgrade runs a homeowner around $4,000; a standby generator or a remodel rough-in is five figures. Those callers are ready to book estimates, and they call down the list until someone answers. We pick up while you're on the tools, run your intake, and put the estimate on your calendar. At $325 a month, one saved upgrade pays for the year.
Urgent calls get routed your way — never guessed at
A tripping breaker is a booking. A burning smell at the panel is a judgment call — and it's yours. We stay calm, take the details, and follow your routing rules exactly: reach you, reach your on-call tech, or relay your safety instructions. We capture and route; we don't dispatch crews and we don't decide priority. The electrical judgment stays with the electrician.
Your intake on every call, delivered before the caller hangs up
We ask what you'd ask — breaker tripped or no power at all, panel size, residential or commercial, service address, photos by text. Lead details land in your text and email in real time, so you're calling back a scoped job within minutes instead of returning a “call me back” voicemail from the truck at 6 p.m.
Calls we're handling while you're on a job
These are the calls that hit your line at 10 a.m. on a Tuesday while the whole crew is in the field. Here's how a real receptionist handles each one, by your rules.
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“Half my house has no power and the breaker won't stay on — how soon can someone come out?”
We capture the address, which breaker, and what's dead, then book the service call straight into your calendar. If your rules flag loss-of-power as priority, we route it to you or your on-call tech immediately instead of leaving it in the queue.
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“I need a quote to add a 200-amp panel and an EV charger in my garage.”
This is a lead, not a message. We run your intake — current panel size, meter location, distance to the garage, timeline — and book the estimate into your calendar. It lands in your text and email as a scoped quote lead the moment the call ends.
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“There's a burning smell coming from my breaker box and I think I saw a spark.”
We stay calm, get the address and what the caller is seeing, and route it exactly the way you told us to — straight to you or your on-call line — relaying your safety instructions if your script includes them. We capture and route; we don't dispatch emergency services and we don't decide priority.
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“The inspector wants to reschedule my rough-in for Thursday morning — does that work?”
We check your calendar, confirm or hold Thursday per your rules, and pass the permit and inspection details to you by text and email — so the sign-off stays on track without you climbing off a ladder to take a scheduling call.
Two-day quote
Tell us about your calls; a real person replies within two business days.
No long contract
Month-to-month after setup. A quote is a conversation, not a commitment.
We never sell your data
Encrypted in transit and at rest. No ad tracking on our site, no data brokers — we measure our ads only by the quote requests they send us.
A real Alaska LLC
Frontier Reception is an Alaska limited liability company. Quotes are always free.
Tell us how your calls come in today.
No instant sign-up, no obligation. We'll put together a coverage plan and a custom quote — usually within two business days. A real person reviews every request.
Request coverage
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The questions we hear most.
Will my callers know it's not my own office?
No. We answer in your shop's name with your greeting, ask the questions you'd ask, and follow your routing rules. To the homeowner or GC on the line, it's your front office — one that picks up while the whole crew is in the field.
Do your receptionists understand electrical work?
We're trained on your shop's script, not a generic one. During onboarding you set the greeting, intake questions, and routing rules with us — so we know a service upgrade from a tripped breaker and which details your estimator needs. If a caller asks something outside the script, we take a detailed message for you rather than guess at pricing or diagnosis.
Can you book service calls and estimates into my calendar?
Yes. We book service calls and estimate appointments directly into the calendar you use, following your availability, service area, and any rules you set — like holding mornings for estimates or blocking out inspection days. You just see the booking appear, with the intake details already attached.
Can you handle the emergency calls — sparks, burning smells, no power?
We answer them calmly, capture the details, and route them exactly the way you decide — to you, your on-call tech, or your emergency line — relaying your safety instructions if your script includes them. What we don't do is dispatch crews or emergency services, or judge severity over the phone. We get the call to the right person fast; the electrical judgment stays with you.
Is this an AI or a bot answering my phone?
No. Your calls are answered by real people on our team during covered hours — we don't use AI voice agents. Outside covered hours, callers can reach a simple message that a person will follow up on the next business day.
Do you answer 24/7?
Not yet. We currently cover business hours and overflow — the busy stretches when your crew is on job sites or short-staffed, plus the calls that would otherwise ring out. After-hours coverage is available to a limited number of accounts case-by-case; ask on your discovery call if it's a fit.
How much does it cost?
Plans start at $325/month, billed on the calls we handle — never per minute. There's a one-time $199 setup that may be waived with a 6-month agreement. We'll recommend the right plan on your discovery call.
How soon will I hear back?
Within two business days, almost always sooner. A real person reviews every request and follows up to scope the right coverage for your shop.
Stop losing panel jobs to voicemail.
Every estimate call that rings out on a job site books with the next electrician who answered. Let a real person pick up in your shop's name, capture the lead with your intake, and route the urgent call your way. Tell us how your calls should flow, and we'll send a quote within two business days.
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