Essential
Light front desk coverage
$325/mo
50 handled calls / month
- Human receptionist call answering
- Custom greeting & message taking
- Lead intake & appointment scheduling
- Warm transfers & urgent call routing
Simple, predictable pricing
Professional front desk support starting at $325/month.
Reliable human call answering, message handling, scheduling, lead intake, and urgent call routing — billed on the calls we handle, never per minute, and without the cost of full-time payroll.
Standard coverageMon–Fri, 8 AM–5 PM
Setup$199 one-time
Additional calls$6 each
Custom coverageBy quote
01 / Plans
Pick the coverage that fits your call volume.
Three simple plans, all built on handled calls instead of per-minute billing — so your monthly cost stays predictable. Not sure which fits? Request a quote and we'll recommend one.
Professional
Regular call support & scheduling
$425/mo
100 handled calls / month
- Everything in Essential
- More room for scheduling & lead intake
- Ideal for growing contractors & offices
- Reliable coverage when your team is busy
Premium
Higher-volume business-hour coverage
$550/mo
200 handled calls / month
- Everything in Professional
- More capacity for routing & support
- Best fit for steady call volume
- For established, higher-volume businesses
What counts as a handled call
A handled call is any call where our receptionist takes a message, completes a lead intake, schedules an appointment, routes an urgent call, or transfers the caller according to your instructions. Spam and wrong numbers don't count.
Past your plan's included calls, each additional handled call is $6. For example, the Professional plan plus 30 extra calls in a month would be $425 + $180 = $605.
02 / What's included
Everything you need in every plan.
The plans differ only in how many handled calls they include. Every account gets the full front-desk toolkit — the same trained, human coverage from your first call.
- Human receptionist call answering
- Custom greeting & call script
- Message taking
- Text & email message delivery
- Lead intake
- Appointment scheduling
- Warm transfers
- Urgent call routing (covered hours)
- Basic call notes
- Simple CRM updates, when set up
- Call recording
- Monthly reporting
- Voicemail outside covered hours
- Dedicated number with port-out
03 / Setup & terms
No surprises — here's how it works.
A one-time setup fee gets your account built and tested before we go live. After that, you're month-to-month.
— Setup
$199 one-time setup
Covers your onboarding call, custom greeting and call script, routing and message-delivery rules, lead-intake questions, and full system testing before launch.
The setup fee may be waived with a 6-month agreement.
— Your phone number
A number that stays yours
Every account includes a dedicated Frontier Reception number for forwarding and routing. If you ever leave, it can be ported out — so you're never locked into a number you can't keep.
— Good to know
- Billed monthly on handled calls — never per minute.
- $6 per additional handled call. Unused calls don’t roll over.
- Month-to-month after setup. Cancel with 30 days’ notice.
- Standard coverage Monday–Friday, 8 AM–5 PM. Custom coverage by quote.
04 / Next step
Every account starts with a quick discovery call.
No instant sign-up, no obligation. Tell us how your calls come in today and we'll put together a coverage plan and a price — usually within two business days.